About Course
Our ESL teachers & students need a book to give structure to their language journey. You help provide that by selling and briefly explaining the English books to them.
After the busy launch of the school year, this role works well if done by the Welcome Desk person, since that role is busy at the beginning of class, and this role is more active toward the end.
What Will You Learn?
- What role the books play in our English ministry.
- How to communicate with the new students.
- How to actually sell the books.
- How to prepare and take down your area.
Course Content
ESL Books introduction
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Course overview
00:00
Pray
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What are we praying for?
00:00 -
Praying for ownership
00:00 -
Praying for integrity
00:00 -
Quiz: Prayer – our first and main work
Prepare your tools
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Get binder
00:00 -
Prepare Square app on tablet to receive payments
00:00 -
Install Square app on your phone to receive payments
00:00 -
Sign in to the Square app
00:00 -
Review instructions in the next Topic for using Square
00:00 -
Get books
00:00 -
Get other supplies
00:00 -
Prepare your area
Talk with the student before the transaction
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Explain value
00:00 -
Ask them whether they would like to pay with credit card or cash?
00:00 -
What if a student says they can’t pay?
00:00 -
What if a student has a payment method we don’t accept?
00:00 -
What if a student says they’ve already paid?
00:00 -
Why don’t we use the QR code or payment link?
00:00 -
Talk with the student before the transaction
Create the transaction
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Add the ESL item to the transaction
00:00 -
Add their name and your name in the transaction note
00:00 -
Clear the item if you made a mistake
00:00 -
Create the transaction
Receive student payments
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Receive card payment through “tap to pay”
00:00 -
Receive credit card payment through manual entry
00:00 -
Receive cash
00:00 -
Receive student payments
Help students with next steps
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Mark the Placement Document
00:00 -
Help set their expectations
00:00 -
Give the books
00:00 -
Show first few pages of book
00:00 -
Explain online resources to them
00:00 -
Explain other English opportunities to them
00:00 -
Help them get to class
00:00 -
Next steps [some duplicate info here]
00:00 -
Help students with next steps
Turn in placement documents & cash
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Turn in cash
00:00 -
Turn in Placement Documents to school leadership afterwards (blank)
00:00 -
Turn in placement documents & cash
Restore supplies & tools to where they’re stored
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Restore books and count what’s left
00:00 -
Complete binder suggestion sheet (blank)
00:00 -
Put binder and other supplies back (blank)
00:00 -
Restore supplies & tools to where they’re stored